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Frequently Asked Questions

How long are your shipping times?

Please visit our shipping information page:
Shipping Information

Is local pickup a option instead of shipping?

YES! Simply select Store Pickup on your shopping cart screen. Local pickup is available by appointment only. We are located at:
2000 Avenue P
Suite# 9
Riviera Beach, FL 33404
Palm Beach County Florida.
We offer free setup on your vehicle for customers picking up.

How long is the warranty on my Riptide Pool Vacuum?

Please see our warranty page for detailed information.
Warranty Information

What is your return policy?

All items must be returned within 30 days of purchase. There is a 10% restocking fee assessed onto any items being returned. Please email us at sales@riptidevac.com

Can I schedule a demonstration of the Riptide Pool Vacuum?

If you are in the South Florida area please give us a call at 800.735.3029 and we will be happy to setup a demonstration.

Can I become a dealer for the Riptide Pool Vacuum System?

If you own a Pool Supply Company give us a call at 800.735.3029 or drop us a email at sales@riptidevac.com and we can discuss dealership opportunities with you.